Talent Consulting
Why 81% of training can never be linked to Return On Investment (ROI)
We've found that there are many reasons. Poorly conceived, poorly designed, poorly targeted or poorly delivered training certainly account for some - and maybe even a large share - of that 81%. But we also know for a fact - having been involved in both, GOOD and BAD training - that often, it's because companies are trying to teach a pig to sing or a peach tree to grow apples. "It ain't gonna happen."
Even GOOD training, by all of those measures, seldom exceeds that 19% level when it misses the other factor critical for successful ROI.
How many training courses have YOU come back from,
well designed, well presented and you LIKED the course? It was good stuff; you felt you profited
from it. You gave it all "5"s on your
evaluation sheet. Maybe you even wrote a comment about "the role plays were especially enlightening!"
But then, you were swallowed up, four days behind in work load, a
dozen voicemails and 30 e-mails to return responses to and your boss says ..."Wow!
Glad you're back. We've got a few things we're behind on since you were gone."
Training completed for somebody to check off another item on their performance plan is a waste of resources that could have been profits.
We've learned how to increase your ROI on training or any talent management issue. Contact us before you spend another "dime" on talent management.